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Privacy & Cookies

includi, located at Boumaboulevard 65, 9723 ZS Groningen, is responsible for the processing of personal data as described in this privacy statement.

Contact details:

Website: https://www.includi.com/ Address: Boumaboulevard 65, 9723 ZS Groningen Phone number: +316 15481797

Personal data we process: includi processes your personal data when you use our services and/or when you provide this information to us yourself. Below you will find an overview of the personal data we process:

First and last name Place of birth Address details Phone number Email address IP address Internet browser and device type

Special and/or sensitive personal data we process: Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old unless they have permission from parents or guardians. However, we cannot verify whether a visitor is over 16 years old. We therefore recommend that parents be involved in their children’s online activities to prevent data from being collected about children without parental consent. If you believe that we have collected personal information about a minor without permission, please contact us at welcome@includi.com, and we will remove this information.

Purposes and legal basis for processing personal data: includi processes your personal data for the following purposes:

Sending our newsletter and/or advertising brochure Being able to call or email you if necessary to provide our services Informing you about changes to our services and products Includi analyzes your behavior on the website to improve the website and tailor the offering of products and services to your preferences.

Automated decision-making: includi takes #responsibility based on automated processing to make decisions about matters that can have (significant) consequences for individuals. These are decisions made by computer programs or systems without human involvement (for example, an includi employee). includi uses the following computer programs or systems: #use_explanation

How long we retain personal data: includi does not retain your personal data longer than necessary to achieve the purposes for which your data is collected. We apply the following retention periods for the following (categories) of personal data: #retention_period

Sharing personal data with third parties: includi only shares your data with third parties if necessary for the performance of our agreement with you or to comply with a legal obligation.

Cookies, or similar technologies, we use: includi uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. includi uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your browsing behavior so that we can offer customized content and advertisements. During your first visit to our website, we informed you about these cookies and asked for your consent to place them. You can opt out of cookies by setting your internet browser to not store cookies anymore. You can also delete any information previously stored through your browser settings. See for an explanation: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Accessing, correcting, or deleting data: You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent for data processing or object to the processing of your personal data by includi, and you have the right to data portability. This means that you can request us to send the personal data we have about you in a computer file to you or another organization, mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data to welcome@includi.com. To ensure that the request for access is made by you, we ask you to include a copy of your identity document with the request. In this copy, please black out your photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) for your privacy protection. We will respond to your request as soon as possible, but within four weeks. includi also wants to point out that you have the possibility to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done through the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data: includi takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or via welcome@includi.com.

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